Effective Date: 2 July 2025
Last Updated: 2 July 2025
Contek Co., Ltd. ("Contek," "we," "us," or "our") is the owner and operator of nattiase.com and related online properties (collectively, the "Site"). We market Nattiase products worldwide and are committed to protecting the personal information you choose to share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:
Submit an inquiry through the Site’s contact forms; or
Respond to our Google Ads lead‑generation forms (together, the "Services").
By accessing or using the Services, you acknowledge that you have read and understood this Policy. If you disagree with any part of it, please discontinue use of the Services.
Scope
This Policy applies only to personal information collected directly by Contek through the Services. It does not extend to third‑party websites or platforms that may link to or from the Site.
Information We Collect
We collect only the information you voluntarily provide or that is automatically generated when you interact with the Services:
- Identity Data – such as your name, organization, and job title, provided through our contact or lead‑generation forms.
- Contact Data – such as your email address, telephone number, and country or region, also supplied by you via the forms.
- Marketing Preferences – such as your product interests, campaign preferences, and any consent choices you indicate.
- Technical Data – such as your IP address, browser type, operating system, referring URL, and cookies or similar technologies (see Section "Cookies & Similar Technologies"), collected automatically when you visit the Site.
We do not intentionally collect sensitive personal information (e.g., health, biometric, or racial data) and request that you refrain from submitting it.
Legal Bases for Processing
We rely on one or more of the following legal bases, depending on the context:
- Consent – When you voluntarily opt in to receive marketing communications.
- Contractual Necessity – To respond to your inquiry or fulfil a product request.
- Legitimate Interests – To operate, secure, and improve our Services in a way that does not override your rights and freedoms.
- Legal Obligations – Where certain laws require us to keep records or disclose information.
You may withdraw consent at any time (see Section "Your Privacy Rights").
How We Use Your Information
We use personal information to respond to inquiries and provide customer support; send marketing or promotional communications you have chosen to receive; improve the Site and campaigns through aggregated analytics; maintain security and prevent fraud or misuse; comply with applicable laws and resolve disputes. We do not engage in automated decision‑making that produces legal or similarly significant effects.
Data Storage & Security
- Manual, Local Processing –
All personal data are processed manually by trained staff on secure, access‑controlled local systems.
- Document Control Center –
Contek operates an internal document control center that governs data‑handling procedures, access permissions, and retention schedules. All records are subject to periodic review and secure disposal once no longer needed.
- Technical Measures –
TLS encryption in transit, firewall protection, endpoint security, and encrypted backups.
- Organizational Measures –
Role‑based access, confidentiality agreements, and regular staff training.
International Transfers
Because we operate globally, your information may be stored or processed in jurisdictions outside your place of residence. When we transfer data across borders, we use recognized contractual safeguards and additional security measures to protect your information.
Disclosure to Third Parties
We only share personal data with service Providers that perform services on our behalf (e.g., email delivery, web hosting, analytics) under contracts that restrict their use of the data; authorities or regulators where required to comply with a legal obligation, court order, or to protect our rights; business successors in connection with a merger, acquisition, or asset sale, subject to confidentiality commitments. We do not sell or rent your personal information.
Your Privacy Rights
Depending on your location, you may have the right to access the personal data we hold about you, correct inaccurate or incomplete data, delete or request the erasure of your data, restrict or object to certain processing activities, including direct marketing, receive a portable copy of your data where technically feasible. To exercise any of these rights — or to withdraw consent — you can contact us using the details in Section "Contact Us". We will respond within the timeframe required by applicable law
Cookies & Similar Technologies
We use first‑party cookies and Google Analytics to recognize returning visitors, understand traffic patterns, and measure campaign effectiveness. You can manage cookies through your browser settings or, where required by law, via the consent banner displayed when you first visit the Site.
Data Retention
We retain personal data for up to five (5) years from your last interaction, in line with our document control center’s retention schedule, unless a longer period is required by law. After that, data are securely deleted or anonymized.
Contact Us
If you have questions, requests, or concerns about this Policy or our data practices, please contact our Data Protection Officer. You also have the right to lodge a complaint with your local data‑protection authority.
Policy Updates
We may update this Policy from time to time. When we do, we will revise the "Last Updated" date above and, where changes are material, provide a prominent notice (e.g., a banner on the Site or an email notification where legally required). Your continued use of the Services after any update constitutes acceptance of the revised Policy.
This Privacy Policy is provided in English. In case of discrepancies between translations, the English version shall prevail.
